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Terms of Service

Last updated: January 7, 2026

1. Acceptance of Terms

By accessing our website, booking a diagnostic call, or purchasing a service package from Interprogram, you agree to be bound by these Terms of Service.

2. Services & Scope

We provide "Web + IT Operator" services. These are defined as either:

  • Productized Packages: Fixed-scope projects (e.g., Website Rebuild, Email Setup) with clear deliverables defined in your quote.
  • Maintenance Plans: Recurring support for updates, security, and minor edits.

Any work outside the agreed scope will require a separate quote or change order.

3. Intellectual Property (IP)

You own what you pay for.

Upon full payment, you (the Client) own all rights, title, and interest in the specific deliverables created for you (e.g., your website code, copy, graphics). Interprogram retains the right to reuse generic code libraries, tools, and frameworks developed prior to or during the project that are not specific to your brand.

4. Confidentiality

We treat your business data as strictly confidential. We will not share your proprietary information, technical access credentials, or business strategies with any third parties, except as necessary to perform the services (e.g., working with your hosting provider).

5. Payments & Refunds

  • Fixed-Price Projects: Typically require a 50% deposit to commence, with the balance due upon completion/handover.
  • Diagnostic Fees: Paid upfront and are 100% credited toward your implementation project if you proceed.
  • Maintenance Plans: Billed automatically on a monthly or annual basis. You may cancel with 30 days' notice.

6. Liability

We strive for perfection and standard-bearing security. However, technology carries inherent risks. Interprogram is not liable for data loss, service interruptions, or third-party platform failures (e.g., AWS outages) beyond the fees paid for the specific service in question.

7. Governing Law

These terms are governed by the laws of the State of California.

8. Contact

Questions? Reach us at hello@interprogram.com.

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