Web, Support + IT handled
end-to-end for small businesses.
Professional technical assistance powered by our dedicated, private RustDesk infrastructure.
Ready to start?
Follow the steps below to establish a secure connection.
Security & Privacy First
We use a dedicated RustDesk server—so your connection is routed through Interprogram infrastructure, not shared public servers.
You Stay in Control
- You must approve every connection request.
- You can end the session instantly at any time.
- We only access what's needed for the task you requested.
Private Infrastructure
- Fewer third parties involved in the connection path.
- Consistent, verified endpoint (support.interprogram.com).
- Predictable reliability even when public services are busy.
What this means for you:
We cannot access your device without you opening RustDesk and approving the session. We do not keep unattended access unless you explicitly request it and we agree in writing.
Before we connect
A quick 2-minute setup to get you connected securely.
Open RustDesk
Launch the application after installation is complete.
Set Interprogram Server (one-time)
In RustDesk → Settings → Network / ID Server, enter the following details:
Send us your RustDesk ID
Submit your RustDesk ID using the form below. We'll ask for your one-time password during our call.
Approve the connection
You'll see a prompt on your screen. Click Accept to begin the secure session.
Transparency & Session Safety
We focus on practical fixes that improve stability and security.
What we do
- • Website & hosting troubleshooting
- • Domain & DNS cleanup
- • Business email deliverability fixes
- • Backups, updates, and hardening
Session Safety
- • Watch everything we do in real time
- • Revoke access at any moment
- • No hidden installs or browsing personal data
- • Explicit approval for every tool used
On-Demand Pricing
Professional support billed only for what you use. No contracts or monthly retainers required for on-demand help.
Hourly Rate
Engagement
If it doesn't connect
• Restart RustDesk on your computer
• Try a different network (a mobile hotspot often works well)
• Check if a company firewall is blocking remote tools
Ready to get your
tech issues resolved?
Experience the security and efficiency of our private support infrastructure.
Diagnostic Call
Best if you want to discuss a complex project, multiple needs, or aren't sure where to start.
Replies within 1 business day